Contact Sphosting.com
Please use the information on this page to contact Sphosting.com regarding any general inquires or if you have a suggestion on improving our service. We will try to respond as quickly as possible to your fax, email or phone call.
Email / Online Contact
Please use the link below to contact Sphosting.com with any questions you may have. This includes Sales, Technical Support, Billing, Abuse reports and any other questions you may have.
To email us please log into our billing / support system here using your website username and password. If you do not know these details or are a new client or looking for sales please click here to contact us.
Telephone (Sales - Advertising - Partnerships)
Please call Sphosting.com if you are interested in one of our upgrade plans, partnerships or advertising on our website. Currently we do not provide technical support or customer service over the phone.
US/Canada: + 1 914 861 1584 (Australian office hours only)
Australia: + 61 2 88125747 (Australian office hours only)
Fax
If you need to send Sphosting.com a fax please use the number below.
Australia: + 61 2 88125767
Snail Mail
Sphosting.com
P.O. Box 4 Ermington
Sydney N.S.W. Australia 2115
Advertising
If you are interested in advertising with Sphosting.com please use the information above to contact us.
Business Information
Sphosting.com currently holds a Department of Fair Trading, Certificate of Registration of Business Name. This certificate allows us to conduct business under the name of Sphosting.com.
Business Name: Sphosting.com
Business Registration Number: BN97772979
ABN: 21 770 736 589
Refunds Returns & Exchanges
Under the Trade Practices Act 1974 you may seek a refund if goods:
• are or become faulty through no fault of your own
• are not fit for a stated purpose or a purpose you made known to our sales staff.
• don’t match our description or sample
• have defects that were not obvious or we did not bring to your attention.
However, the goods must be returned within a reasonable period and you may be asked for proof of purchase. You may also be asked to demonstrate that the problem with the goods was not your fault. If you prefer an alternative to a refund, we can arrange for goods to be exchanged or repaired. A store credit may be offered at our discretion. Please choose carefully as you are not entitled to a refund if you simply change your mind. Keep your receipt as proof of purchase.
For more information on warranties and refunds contact
the ACCC Infocentre on 1300 302 502 or visit